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Diabetes management system collects medical records in one place for diabetes healthcare professional access to patient information

Diabetes management system collects medical records in one place for diabetes healthcare professional access to patient information

NHS Trusts adopt digital system in move away from paper-based records.

Published: Dec 05, 2019
Category: Looking after yourself
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A new diabetes management system providing digital access to patient medical information has been launched at four NHS Trust sites.

The Diamond diabetes management system, developed by software and consultancy provider Hicom, provides digital access to patient medical data whenever there is patient interaction.

The Pennine Acute Hospitals NHS Trust in partnership with Hicom has taken up the Diamond diabetes management system across all four of their sites; North Manchester General Hospital, Fairfield General Hospital in Bury, The Royal Oldham Hospital and Rochdale Infirmary.

The Penine Acute Hospitals NHS Trust runs integrated services and clinics in the community, meaning clinicians and community nurses require access to patient data from a number of different locations.

The Diamond system combines medical records from multiple sources into one single view, enabling diabetes healthcare professionals to access patient information across multiple departments.

Since starting to use the system, the Trust has also been able to move away from paper-based records.

Stephanie Tarpey, Clinical Systems Team Manager at The Pennine Acute Hospitals NHS Trust, was crucial to the integration of Diamond at Pennine Acute: “We worked closely with Hicom who really listened to our needs and have always been open to suggestions. They are active in consulting with clinicians, to respond to feedback on software enhancements and quickly resolve any issues.

“I made sure that every user on the system was fully trained in a way that was tailored towards their role. For example, dietitians would need a different instruction approach to the nurses or consultants. They wouldn’t have to listen to the generic training sessions, half of which they probably wouldn’t use, and this proved to be really beneficial as the partnership has expanded to cover departments including podiatry, dietetics, maternity departments, etc.” 

Stephanie added: “The efficiencies that come from having full digital visibility of patient data in one interface has been invaluable. With Diamond, we have seen significant time savings and a vast increase in data accuracy. Data can be viewed electronically from primary care centres as well as within the hospital environment, negating the need for clinicians to transport cumbersome case files around with them and allowing for broader patient information to be recorded.”

By integrating patient information into one central platform, diabetes healthcare professionals can be confident that they have access to accurate and complete medical records for people with diabetes so they can make safer and better-informed decisions on their care.

Stephanie said: “The solution has helped the Trust to standardise processes through an intuitive and user-friendly system, significantly reducing the quantity of manual data input and admin workload for clinicians. Critically, even for such a large technology deployment, the collaborative relationship we have formed between our teams, departments and Hicom has meant that the entire Trust is reaping the benefits of the system in being able to deliver improved patient care.”

Category: Looking after yourself
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